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Nov 04, 2010 I have seen DMG fail to mount many times on various computers, but never without some explanation (however cryptic). Does your message have absolutely no words or numbers other than 'failed to mount'? A DMG file is a type of compressed disk image. To use it, the files must be decompressed and then the image will mount. May 01, 2017 Note- there are plenty of options you will find on internet for this issue, e.g. Safe mode unmount 2.repair ext. Hard drive in disk utility 3. FMC reset etc. When you try every above option. Is your external drive not showing up on your Mac? Here's how to access the contents on a USB drive that won't open on your Mac. Including how to format a drive to be used on a Mac and a PC.
Summary: This post introduces 5 solutions you can try when you are unable to mount an external hard drive on your Mac. Also, to avoid further data loss, you can use iBoysoft Mac Data Recovery to recover lost data from this unmountable external drive first.
- Table of contents
- 1. Why you can't mount your external hard drive on Mac?
- 2. How to fix when external disks won't mount on Mac?
- 3. Conclusion
After you connect an external hard drive to your Mac, if everything is working fine, the operating system will automatically recognize, read, and mount your external drive, as well as show it in the Finder and on the desktop. However, if your disk gives up the ghost just like the users below, the external disk will not be showing up as normal. And if you check it in the Disk Utility, you will find your drive unmounted there.
'I was able to use my 3 TB external hard disk drive to backup my data last week. But now it doesn't mount after I migrate from Mojave to macOS Catalina. I dug around and tried a lot of stuff but still can't mount this external hard drive on my Mac. Can someone explain how to get this drive mounted so I don't lose the data?'
Why an external drive is not mounting on Mac?
There are numerous reasons for the external hard drive not mounting issue. The following are a few of the most common ones:
> Hardware and connectivity issue
Most of the time, you can't mount your external drive on a Mac just because the connectivity is not in proper condition. This issue may be affected by a loose fitting, a broken USB cable, the wear on USB ports, etc. Sometimes, such connectivity issues could make your external drives keep disconnecting, or much worse, it would make your external hard drive unmountable eventually. After all, it is essential to have a firm and tight connection.
Corrupted disk
Another possible reason for an unmounted disk may come from the problematic hard drive itself. Wonder how could it be? Well, it is possible that you're unable to mount a drive just because it is corrupted and unrecognizable by macOS. You can recall if your external drive has experienced one of these things: an unsafe removal when you are transferring files, an improper ejection, a sudden power outage, or even a virus infection. If so, your disk might be corrupted and it should be the culprit that you are unable to mount your external drive probably.
Incorrect formatting of the disk
In some cases, an unsupported file system will make your external drive unmountable. It is reasonable because if your Mac can't even read your disk's file system, how can you mount and access this hard drive on your Mac? This factor may not be as possible as the other causes, but it does happen.
Unable to mount external hard drives on Mac, how to fix?
Even though the reasons for a not mounting disk are different from case to case, certainly there are some things you can do to fix this issue. The following are five effective solutions to the 'external hard drives won't mount on Mac' issue, and some of them are just basic checks.
Solution 1: Check and fix connectivity issues
The first thing you can do is to make sure that your disk is connected to your Mac properly. Here are some things you can try.
- Reconnect your external hard drive to your Mac and ensure that it fits the USB port snugly.
- Connect the external hard drive to a different USB port or a different Mac. If you are not sure if there is a problem with the USB port/hub, you can plug a working external drive in to a port/on a hub, unmount and eject it. Then plug the unmountable external hard drive into that port/hub.
- Replace the USB cable or adapter in case that it was damaged or broken.
- Connect it to a Windows PC and see if the storage device is powered on and working.
Solution 2: Check the file system of the external hard drive
Well, if you don't know exactly what file system your disk is formatted with while your external hard drive can't be mounted now, you can go to Disk Utility to have a check if it is formatted with an unsupported file system. Remember that macOS is friendly with APFS and HFS+ and is in a neutral attitude with FAT, FAT32, and exFAT. However, it is a different story if you need to access and write to NTFS file system on Mac. By default, macOS only enables NTFS drive read support but disables write support. In this case, you can download a free NTFS driver for macOS to mount this external hard drive in read and write mode.
Still unable to mount the external hard drive on Mac? Then it should be some problems with the drive itself. You can try the following solutions to troubleshoot this problem.
Wait! Have you recovered your important data from this unmountable drive?
Before you go any further to fix this unmountable hard drive, you'd better make sure you have backed up your data on this drive to avoid data loss. The reason is that when your external drive won't mount, you lose the only access to all your files on this drive. In this situation, if you have important files on the external hard drive, any operations on the drive could overwrite the original data and cause irreparable data loss.
Forget to back up before? You can also use Mac data recovery software like iBoysoft Mac Data Recovery to recover lost data from the unmountable external hard drives.
iBoysoft Mac Data Recovery is afree external hard drive data recovery tool that enables you to recover lost data from external drives, especially when a hard drive is unmounted, formatted, inaccessible, unreadable, or corrupted. It's fully compatible with macOS Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7. In addition to external hard drive data recovery, it also can recover lost data from internal Mac hard drives, USB flash drives, SD cards, memory cards, pen drives, etc.
Tutorial to recover lost data from unmountable external drive on Mac with iBoysoft Mac Data Recovery
Step 1: Download and install iBoysoft Mac Data Recovery on Mac.
To use iBoysoft Mac Data Recovery, you need to install this software on your Mac. You can just download the installation package and install it with no fuss.
Step 2: Launch iBoysoft Mac Data Recovery.
After successfully downloading this program on your Mac, you can drag it to your Applications folder to install it, or you can double-click its icon to launch it.
Step 3: Select the unmountable external drive and click Scan button to scan all lost data.
When the Mac data recovery software is launched, all connected storage devices will be listed in the interface. You can see the name, file system, and space allocation of your hard drives and partitions. Locate your unmounted external hard drive, select it, and click 'Scan' to scan for lost data. Two scanning modes are allowed: Quick scan and Deep scan. Quick scan mode saves time for users and is applied when data is recently deleted. Deep scan mode finds more files at the cost of more time, and it's used when file system is corrupted or partition table is lost. Anyway, this software will automatically choose the most efficient way to scan for files according to the disk condition.
Step 4: Preview the searching results, choose files you need, and click Recover to get them back.
With the preview feature, you can check whether your files on this unmountable disk are in a good condition or not. It saves time and money for users. The software will show if your file is corrupted so that you would not waste energy to recover it or pay for this data recovery product.
Step 5: Have a check to ensure you have got all lost data back.
Now you either have a copy of a data backup in hand, or have recovered your important files with iBoysoft Mac Data Recovery. Therefore, you can go ahead to repair this unmounted external drive without worrying about data loss.
Solution 3: Repair the external hard drive with Disk Utility
When an external hard drive is not working properly, you can use the built-in disk repair tool - First Aid to check and repair disk errors.
Step 1: Launch Disk Utility.
Step 2: Choose the unmountable external drive on the left sidebar.
Step 3: Select First Aid in the top center and click Run.
Solution 2: Repair the external hard drive with Terminal
Sometimes, Disk Utility may not function as desired. Fortunately, you can still try to repair the corrupted external hard drive with Terminal. Play dmg dvd on mac pro.
Step 1: Go to Applications > Terminal
Step 2: Enter: diskutil list (This will list out the available volumes).
Step 3: Check the volume identifier from the table that appears.
Step 4: Enter:diskutil repairVolume [diskvolume identifier]. For example, if the volume identifier of an external hard drive is disk2s, you should enterdiskutil repairVolume disk2s.
Solution 3: Reformat the external hard drive
If yourexternal hard drive can't be repaired with Disk Utility and Terminal, the file system of this drive might be seriously corrupted. The only way to fix this unmountable external drive is to reformat it.
Warning: Reformatting will erase all data on the external hard drive, so please make sure you have backed up important data.
1. Launch Disk Utility from Utilities.
2. Click the icon of the unmountable external drive on the left part of the window.
3. Click the Erase function on the top of the Disk Utility window.
4. Complete the related information (name, format, scheme), then click Erase button.
Conclusion
When you can't mount an external hard drive on your Mac, you can try the 5 methods introduced in this post. But no matter which solution you are going to try, to avoid data loss, you are always advised to back up your files or recover your data from this unmountable drive first with iBoysoft Mac Data Recovery.
But if unfortunately, none of these solutions can make your hard drive work again, or your disk is not even detected or showing up in Disk Utility, then this drive might be physically damaged. Under this situation, you should send it to a local disk repair service and see if they can help.
Good luck!
What is SD?
SD describes devices that conform to SD standards for non-volatile memory cards. See the SD Association website for details.
Are there size limitations for the cards that can be inserted into the SD slot?
Yes. The SD card specification for a memory card is 32mm by 24mm by 2.1mm. You can also use thinner cards, such as MultiMediaCards (MMC). Avoid using cards that have a thickness greater than 2.1mm, as they might damage the SD card slot if you try to insert them.
Which SD card formats work in the SD card slot?
Cards that conform to the SD 1.x, 2.x, and 3.x standards should work. The SD card slot can use:
- Standard SD, 4MB to 2GB
- SDHC (Secure Digital High Capacity), 4GB to 32GB
- SDXC, 4GB to 2TB
- MMC (MultiMediaCards)
- UHS‑II, up to 2TB (iMac Pro only)
You can use a passive adapter like the one shown here to make MiniSD, MicroSD, and higher density formats like MiniSDHC and MicroSDHC conform to the width and thickness specifications listed above:
How fast can my Mac read or write to an SD card in the SD card slot?
Mac notebooks use the USB bus to communicate with the SD card slot. They have a maximum speed of up to 480Mbit/s. Mac desktops use the PCIe bus to communicate with the SD card slot. Desktops can transfer data at a faster rate.
Check the packaging that came with your SD media to determine the maximum transfer rate that your specific card uses.
To determine the maximum transfer speed of your Mac, you can use System Information. Choose Apple () menu > About This Mac and then click System Report.
If you use a Mac notebook:
- Select Hardware, then select USB.
- Select Internal Memory Card Reader and look for the Speed entry.
If you use a Mac desktop computer:
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- Select Hardware, then select Card Reader.
- Look for the Link Speed entry. Computers that use the PCIe bus express their speed as GT/s.
Does the SD slot work with cards that exceed 32GB?
Yes. However, most media manufacturers preformat the media using common block-and-cluster sizes that don’t approach the theoretical limits of a given file system.
Most SD cards use the FAT32 file format, and preformatted FAT32 SD media is commonly available up to a capacity of 32GB. Media that exceeds 32GB usually uses the exFAT file system, while some smaller capacity cards use the FAT16 file format. Preformatted FAT16 media is generally available up to a capacity of 2GB.
If you use OS X Snow Leopard 10.6.5 or later, you can find out which file system you’re using:
- Insert the media into the SD card slot.
- Choose Apple menu > About This Mac.
- Click System Report.
- In the Hardware section, click Card Reader, and find the File System field.
Will the SD card slot work with SD cards that use the exFAT file system?
Yes. Any Mac that has an SD card slot and is running OS X 10.6.5 or later can use the exFAT file system.
exFAT is also supported in Boot Camp with Windows 7, 8.1, or 10 on any Mac made in 2011 or later with an SD card slot.
How do I insert media into the SD card slot?
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When you insert the card, make sure that the metal contacts face down and point toward the computer. Don’t force media into the SD card slot, as this might cause damage.
How does my Mac use the media inserted into the SD card slot?
Your computer recognizes a card inserted into the SD card slot as a USB storage device. You can mount, read from, and write to the SD card just like you can with any other USB storage device.
I put the card in the slot, but it didn’t mount. What should I do?
Remove the card and insert it again. Sometimes the SD card won’t mount properly if you put it into the slot too slowly.
When I try to write content to the card, I get a 'cannot be modified' message. How can I fix this?
You see this message when you try to edit data on an SD card that’s locked. You need to use the lock slider to unlock the card before you can edit the data.
To eject the card, drag the icon that represents the card to the Trash. After the icon disappears from the desktop, you can remove the card from the computer. Adjust the lock slider tab to unlock the card, then reinsert the card into the slot. See the manufacturer’s instructions for the location of the slider tab.
Can I use Disk Utility to reformat an SD card?
You can use Disk Utility to partition and format an SD device as FAT32 (using the MS-DOS FAT setting) or Mac OS Extended. The Mac OS Extended format can be used only on Macintosh systems. Non-Apple systems won’t recognize cards formatted to Mac OS Extended.
You might have to format a card that’s larger than 32GB with exFAT if you want to use it with a digital camera, GPS, or another device. When in doubt, format the card in the device that you intend to use it with.
Can I install macOS on an SD storage device and use it as a startup volume?
Use Disk Utility to change the default partition table to GUID. Then format the card to use the Mac OS Extended file format.
How do I remove a card from the SD card slot?
Before you remove the card, allow any data transfer to SD media to complete. To eject the card, drag the icon that represents the card to the Trash. After the icon disappears from your desktop, you can remove the card from the slot.
Don't remove a card while your Mac is sleeping, as this could lead to data loss. Always wake your computer and eject the SD card before removing it from your Mac.
Can I use Secure Digital Input Output (SDIO) cards?
Can I use macOS to see the specifications for the interface hardware and media inserted in the SD card slot?
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You can get information about the interface hardware and the media that you inserted in the slot from the System Information:
- Choose Apple menu > About This Mac.
- Click System Report.
- In the Hardware section of System Information, select USB.
- In the list of USB devices, select Internal Memory Card Reader to access information about the interface hardware and the media inserted into the SD card slot.
Can I use the SD card slot while running Windows using Boot Camp?
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The SD card slot works with Boot Camp in all supported versions of Windows. You’ll need to download and install the Windows Support Software to use the SD card slot with Windows.
Learn more about using Windows on a Mac.
Can I use an SDXC card on my Mac with Windows?
You can use an SDXC card in Windows 7, Windows 8, and Windows 10 with these Mac computers:
- MacBook Pro (Early 2011 and later)
MacBook Pro models from 2016 and later don't have a built-in SD card slot. You can use a USB-C card reader, or a combination of a USB-C to USB Adapter and a USB card reader. - MacBook Air (Mid 2011 and later)
- Mac mini (Mid 2011 and later)
Mac mini (Mid 2010) doesn't support SDXC cards. - iMac (Mid 2011 and later)
iMac (Mid 2010) doesn't support SDXC cards.
Can I use an SD, SDHC, or SDXC card to install Windows on my Mac?
No. You can’t use SD, SDHC, or SDXC cards with Boot Camp to install Windows software on Mac computers.